Zendesk Relate

Zendesk's annual flagship customer event where Zendesk invites CX professionals to dream bigger. Join agnoStack in person in Las Vegas April 16-18 to learn about the latest ways to supercharge your agents - or join the digital event which will broadcast the opening keynote (and have access to on-demand recordings of the keynote and select sessions from the Las Vegas conference).

Mastering Customer Retention to Increase Recurring Revenue

Successful strategies for increasing recurring revenue through subscription-based businesses. Unlike traditional one-time-purchase models, the subscription model relies heavily on maintaining long-term relationships with customers to ensure a steady stream of revenue.

Explore effective strategies for mastering customer retention within subscription-based businesses

Elevating Enterprise Retail

Empowering Advanced Customization with Zendesk through the agnoStack Elastic Path Integration Provider. Eliminate costly integration development work, hosting costs, and monitoring costs while vastly reducing integration management hours.

Lower your overall total cost of ownership with Composer and reduce composable solution Total Cost of Ownership (TCO) by 60%.

Zendesk launches 'Conversational Commerce' to deliver seamless, more personalized shopping experiences

Zendesk expands partnerships with Meta, Shopify to help businesses adopt a human-first mindset in customer conversations with new Conversational Commerce solution.

Best practices for providing effective ecommerce customer service

As online shopping continues to grow, businesses need an ecommerce customer service approach that lets them provide excellent virtual care to their customers.

Introducing the New Magento2 Plugin for Zendesk Support

The new Magento2 by agnoStack plugin brings a range of advantages over existing legacy options such as Classy Llama and Potato Commerce. First and foremost, agnoStack offers drastically improved support and responsiveness, ensuring that merchants receive timely assistance and resolutions to their support inquiries.

3 ways to use Zendesk as an ecommerce help desk

Most businesses sell all over the web. While it’s great to sell on Amazon, eBay, and your own online stores, managing support across various channels can slow your responses, making it difficult to prioritize tickets. This creates accountability problems and can make your customer feel undervalued.

Zendesk Launches Intelligent Triage and Smart Assist

Powered by machine learning, Intelligent Triage and Smart Assist use a unique approach to AI to better serve customers and businesses without long, costly implementation. By democratising access to these solutions, companies can better understand intent and sentiment through account-specific, data-driven models that are customised for individual use cases and drive faster resolutions.

Faye Launches Zendesk Integration with Zoom

Faye, a provider of software strategy, deployment, integrations, and management, has launched Zoom Meetings in Zendesk, enabling Zendesk Support users to schedule and launch Zoom meetings from within Zendesk.

Zendesk Announces Stockholder Approval of Merger Agreement

Zendesk, Inc. (NYSE:ZEN) ("Zendesk") announced that its stockholders voted today to adopt the Agreement and Plan of Merger (the "merger agreement") whereby Zendesk will be acquired by a consortium led by Hellman & Friedman and Permira (the "Consortium") for $77.50 per share in cash.

Zendesk for Retail - Make your shop pop

Creating great customer experiences in retail is tough. Keeping customers happy means making every interaction matter. With Zendesk, you can make sure your customers get the support they need—wherever they're interacting with your brand. Because happy shoppers are repeat customers—and that's what makes a good brand great.