Zendesk Commerce is powered by agnoStack
agnoStack empowers eCommerce retailers to provide post-purchase experiences that match the incredible products they sell...and the websites they sell them on.
REAL eCommercecustomer support made simple
agnoStack increases Zendesk agent productivity - creating exceptional customer experiences across all major commerce platforms including: BigCommerce, Shopify, commercetools, Adobe Commerce/Magento 1 & Magento 2, WooCommerce, Elastic Path and more!
A customer support agent's best friend
View and manage data from your eCommerce store directly within Zendesk.
Customer ExperienceDoesn't Stop at Checkout.
Provide support agents with real-time commerce data and robust sales tools to make them more efficient and proactive - happier agents mean happier customers AND happier customers drive increased sales!
Customer Insights
Real-time customer data integrated with your CRM and Marketing platforms.
Integrated Reminders
Never forget to check back on an order/get back to a customer again.
Order & Customer Watchlists
Proactively focus on enabling a customer-first support experience.
Order Capture
Fully PCI-compliant net new order-on-behalf of and rapid re-order.
Refund Processing
Easily handle partial and full order refunds, returns and modifications.
Gift Cards & Store Credit
Easily issue order and customer gift cards and store credit.
Empowering retailers
of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.